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Who to Call First?

  613-395-3579 - Trenton West

613-394-2433 - Trenton East

  705-653-1179 - Campbellford

 

    WHO TO CALL FIRST

Making the first phone calls

What to do first depends on the circumstances of the death. When someone dies in a hospital or similar care facility, the staff will usually take care of some arrangements, such as contacting the funeral home you choose, and if necessary, arranging an autopsy. We can notify family, friends and clergy for you.

It may be easier on you to make a few phone calls to other relatives or friends and ask each of them to make a phone call or two to specific people, so the burden of spreading the news isn't all on you. If you are alone, ask someone to keep you company while you make these calls and try to cope with the first hours after the death.

Call a funeral director
Whatever the circumstances of death, one of your first calls should be to a licensed funeral director. We are here to help you:

  • transport the body
  • obtain a death certificate
  • select a casket, urn and/or grave marker
  • arrange the funeral, memorial and/or burial service
  • prepare the obituary
  • help you notify the deceased's employer, attorney, insurance company and banks
  • offer grief support or direct you to other resources

Call the employer - If your loved one was working, you'll need to call his or her employer immediately. Ask about the deceased's benefits and any pay due, including vacation or sick time, disability income, etc. Ask if you or other dependents are still eligible for benefit coverage through the company. Ask whether there is a life insurance policy through the employer, who the beneficiary is and how to file a claim.

Call the life insurance company - Look through the deceased's paperwork for the life policy. Call the agent or the company and ask how to file a claim. Usually the beneficiary (or the beneficiary's guardian, if a minor) must complete the claim forms and related paperwork. You'll need to submit the death certificate and a claimant's statement to establish proof of claim. Remember to ask about payment options. You may have a choice between receiving a lump sum or the having the insurance company place the money in an interest-bearing account from which you can write checks.


Immediate Need

If you have immediate need of our services, we're available for you 24 hours a day.

Obituaries & Tributes

It is not always possible to pay respects in person, so we hope that this small token will help.

Pre-Arrangement

A gift to your family, sparing them hard decisions at an emotional time.

Order Flowers

Offer a gift of comfort and beauty to a family suffering from loss.

Daily Grief Support by Email

Grieving doesn't always end with the funeral: subscribe to our daily grief support email, designed to help you a little bit every day, by filling out the form below.

Book of Memories™

Memorialization at its best, any family member or friend can take advantage of this free service by creating an account and a book to memorialize their loved one.

Pre-Arrangement

Dying is one of the few events in life that's certain to occur, yet one we rarely plan for. Should we spend more time preparing for a two week vacation than we do our last days on Earth?

Mysendoff.com Library

Learn more about your sendoff and legal options, traditions, customs and culture and more with interesting and informative content from mysendoff.com's resource library.

 
(613) 394-2433 29 Bay Street | Trenton, ON K8V 1H2 | Fax: (613) 394-5553 | Email: tim@weaverfuneralhomes.com